Precautions to be followed while Opening an account in DOP Finacle


The following observations I have while opening an account in Finacle.I want to share with you which will be really handy when we are in a real scenario.The following that can't be changed after opening an account by the counter PA but even before verification by the supervisor.They are as follows:-
  1. CIF id can't be changed.
  2. Amount can't be changed.
  3. Agent can't be selected.
  4. Value date can't be changed.
  5. Agent can't be modified.

CIF ID ENTERED WRONG SCENARIO.

  • CIF id once entered at the time opening an account will not be changed even we invoke the respective modification before verification menu.
  • If any problem persists then we need to merge the CIF id and change the name of the account at the account level by using the menu HAALM (supervisor menu).

DEPOSIT AMOUNT WRONG SCENARIO.

  • The deposit amount once entered will not be changed even in  modification before verification menu also we can't change the deposit amount.
  • The only solution for this is make an error entry and close the account as "Exceptional Closure" after obtaining the approval only.
  • Again open the account with the correct deposit amount.

AGENT NOT SELECTED SCENARIO.

  • When the counter PA opened an account without selecting the agent then even we invoke the menu modification before verification then the system will not allow.
  • The only solution for this is make an error entry and close the account as "Exceptional Closure" after obtaining the approval only.
  • Again open the account by selecting the agent.

WRONG AGENT SELECTED SCENARIO.

  • When the counter PA opened an account by selecting the wrong agent and even we try modification before verification then the system will not allow to modify.
  • The only solution for this is make an error entry and close the account as "Exceptional Closure" after obtaining the approval only.
  • Also in the above closed account the counter PA selected the wrong agent so commission will be credited to wrong agent so reverse it for reversal procedure click here.
  • Again open the account with the correct agent.

VALUE DATE WRONG SCENARIO.

  • When the counter PA opened an account with wrong Value date and   even we try modification before verification then the system will not allow to modify.
  • The only solution for this is make an error entry and close the account as "Exceptional Closure" after obtaining the approval only.
  • If the above closed account is linked to agent the commission will be credited to agent SB account so we have to reverse it for reversing procedure click here.
  • Again open the account with the correct value date.
  The above scenarios are very important when we are opening an account in real scenario so the counter PA should be very careful to avoid mistakes.Note that without error entry and approval don't close any account for the above said scenarios.

Courtesy : http://pofinacleguide.blogspot.in/

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