Comrades, please note the following instructions to adhere your day to day work.
This is regarding omissions, commissions and mistakes occurred in SB transaction and the reason for raising OMs are brought to your notice for future guidance and to avoid such mistakes in future. All are requested to pay an additional effort to minimize these mistakes and reduce the number of OMs.
1. The vouchers should be serially arranged, stitched and sealed intact.
2. In case of CBS office, the vouchers should be arranged by the transaction ID wise.
3. In respect of withdrawals allowed at Sub Office, compulsorily the SS should be verified by the SB counter PA irrespective of the amount. When the amount exceeds Rs.5000/-, SPM also should verify and put his full signature in the appropriate place in token of having verified.
4. The BAT and DLT should be noted in all vouchers after verifying its correctness with PassBook and System.
5. Closure vouchers (SB - 7A ) should invariably attached with SB-3 card and KYC documents.
6. All payment of the deceased claim case should invariably be made only bycrossed cheque. ( SB Order 25/2010 ).
7. Date stamps should be impressedlegibly in the SB3 cards, LOTs and vouchers.
8. The Closed RD Passbooks are to be sent along with the closed warrants in respect of Single handed Offices and Sub offices manned by single individual in B Class offices.
9. When the amount of withdrawal exceeds Rs.20,000/-, payment should be effected only by cheque or by giving credit in Savings account of the depositor, where the Cheque Number or SB A/C Number should be noted in the acquaintance portion of the SB-7/SB-7(a).
10. SB-103 and SB-7 should be prepared and attached along with regular voucher for automatic credit from MIS to SB and SB to RD. Vouchers for MIS auto credit to SB accounts is to be attached.
11. List of holidays should be configured in the SO system then and there to avoid non-accounting of auto credits on holidays.
12. All RD bulk list are to be attached with the LOT, where the new account numbers should be invariably noted in RED INK.
13. Normally Messenger service is not allowed for all Closure. ( Dte Order No 15/2010). When it is specifically required, the Payment should be made to the messenger only through account payee cheque drawn in favour of the depositor, after receiving the letter of authorization from the depositor.
14. In case of transfer, the AT/SB-10B for local should be returned immediately to HO after assigning the number and opening the same at your end.
15. RD bulk postings are to be made on the same day of acceptance.
16. Necessary certificate should be obtained both on the application and payment order side, while making payment made to illiterate depositorWitness should be obtained with full address.
17. As CBS is on the way to roll out, all depositor should have a SB account to credit their interest in the respective due dates.
18. For all accounts opened, registration of nomination is compulsory. Witness should be obtained with full address. In case of minor is nominated, a guardian should be appointed to receive the money during the minority of minor.
19. When the deposit/withdrawal exceeds Rs.50,000/-, PAN particulars/form-60/form-61 to be obtained.
It is requested to follow the above instructions, besides the rules and instructions issued by the department then and there. It is to be noted that, the rules framed and instruction issued by the department will supersedes the above instruction and always hold good.
Compiled by : M.Rajendran, Dindigul Division, Tamilnadu
Thursday, September 11, 2014
Delhi H.C Grants Interim Ban on Providing Information about Assets Owned by Central Government Employees’ Spouses
The Delhi High Court has imposed an interim ban on one of the conditions of the Lokpal Act, which stipulates that in addition to the details of the properties owned by himself/herself, the Central Government employee must also submit information about the properties and assets owned by the spouse and children.
Since 2011, it has been made compulsory for higher officials to submit annual reports containing details of the immovable properties owned by them. But, now it was ordered as per the Lokpal Act, that all Central Government employees (Group A, B, and C) must submit the details of their properties and liabilities on or before September 15. The deadline has now been extended to 15th December 2014. And, collecting of these informations would be then be put up by the respective ministries on their website.
Along with information of properties possessed by them, Central Government employees will also have to submit details of the properties owned by their spouses and children. The rule is applicable to male and female Central Government employees.
Details that have to be presented by the Central Government employee, regarding properties owned by him, his spouse and children include – Liquid cash - Cash in savings accounts and all other deposits Investments in bonds, debentures and mutual funds Investments in Post Office Monthly Income Schemes, and insurance plans Details of investments in new pension investment schemes Motor vehicle registration numbers and value Jewellery, gold and other precious metals (details of the weights)Details of the immovable properties (plot/house/flat/commercial establishment/industry, etc.)Details of debts and liabilities (of self/spouse’s/children’s)
Meanwhile, opposition to this order issued by the Centre continues to grow. A petition was presented at the Delhi High Court praying for revoking the order, stating that it was wrong on the part of the Government to demand details of the properties owned by the spouses and children of the Central Government employees.
After examining the petition, Justices Raghavendra Bhatt and Vipin Singh, of the Delhi High Court have issued a conditional interim stay on the orders demanding information on the properties owned by the spouses and children of the Central Government employees.
Final orders will be issued in the month of November. Until then, the interim ban is applicable to all the Central Government employees. Source: www.cgstaffnews.in
SB Order No.8/2014
F.No.116-15/2013-SB
Government of India
Ministry of Communications & IT
Department of posts
New Delhi-110001.
Date: 14.08.2014
ADDENDUM
To
All Heads of Circles/Regions
Addl. Director General, APS, New Delhi.
Subject: Clarifications on different scenarios being faced or likely to be faced by post offices alter implementation of CBS.
The undersigned is directed to refer to this office letter of even number dated 06.08.2014 on the subject and to say that in item No.2 of the said letter, word "13" may be read as "14" Revised enclosure having 14 scenarios is enclosed.
2. This may kindly be circulated to all post offices for guidance and necessary action.
This issues with the approval of DDC(FS)
Encl:- A document containing 14 scenarios.
Clarifications on different scenarios being faced or likely to be faced in CBS post Offices
1.Scenario:- When a certificate holders attend CBS post Office from where Certificates were purchased for transfer of certificates to another CBS post Office.
The Counter PA or Supervisor or Postmaster should politely request the Certificate holder that since CBS has been implemented in the office, where he wants to transfer certificates, there is no need for transfer of certificates as he/she, on maturity, can take payment from any CBS post Office after giving fresh KYC documents.
2.Scenario:- When a Certificate holder attends any CBS post Office to encash certificates either on maturity or for pre-mature closure where certificates were purchased from other CBS post Office.
The Counter PA should first go to HACLI and see that Certificates are genuine and stand in Finacle. He/She will verify signatures of the holder{s) on the certificates with that available in Finacle. Once, it is confirmed from the signatures that holder is genuine, holder should be asked to fill NC-32 and give fresh ID as well as Address Proof and Mobile number. After proper verification of KYC documents, Certificates first be transferred IN by using HACXFSOL. Customer's new address and mobile number should be entered through account modification menu and it should be verified by Supervisor. Then payment should be made by crossed cheque or credit to savings account. Payment should not be made by cash in any case. If holder wants reinvestment, closing proceeds should be transferred to Re-investment office account (0387) and credit re-invested amount into newly opened account/certificate. Remaining amount can either be credited to savings account or paid back by cheque.
If certificates belong to the period of pre-migration, an intimation of discharge should be sent to the office of issue by service registered post which will make discharge entry in the purchase Application.
NC-32 and KYC documents should be sent to CPC of the office where payment is being made. CPC will scan the document and attach the same with CIF,
3.Scenario:- When any claimant presents certificates issued by another CBS Office alongwith claim application form for payment or transfer to claimants name.
When in CBS environment, claim form can be submitted at any CBS post office to enter such a claim is presented at any CBS post office, first of all, user has date of death in the CIF and supervisor has to verify' Then procedure of settlement of deceased claim case has to be followed. After sanction of claim, if claimant wants payment, procedure mentioned in scenario 2 should be followed. If claimant wants to transfer of certificates in his/her name, open new CIF in his/her name based on new AOF(if no CIF is available in his/her name) and attach the existing Certificates (Accounts) with new CIF Name of holder can be changed through menu HAALM.
In this case also, if certificates belong to the period of pre-migration, an intimation of discharge or sanction of claim should be sent to the office of issue by service registered post which will make discharge entry in the Purchase Application and attach sanction memo.
Claim Application Form and KYC documents of claimant and Account Opening Form (AOF) should be sent to CPC of the office where payment is being made or claim is sanctioned. CPC will scan the document and attach the same with CIF.
4. Scenario:- When Account Holder of MIS/SCSS/TD scheme approaches CBS post Office, where account stands for transfer of accounts before maturity to another CBS Post Office.
The Counter PA or Supervisor or Postmaster should politely request the Account holder that since CBS has been implemented in the office, where he wants to transfer Accounts, there is no need for transfer of Accounts as he/she, on maturity, can take payment from any CBS Post Office after giving fresh KYC documents. Whenever any account is closed at the office other than the office where account was opened, payment should not be made by cash in any case and payment should either be made by crossed cheque or credit to savings account (where required KYC documents have been taken). Monthly/quarterly or Yearly interest can also be withdrawn at any CBS Post Office.
5.Scenario:- When Account Holder of MIS/SCSS/TD scheme approaches any CBS Post Office for taking interest or closing accounts.
The Counter PA should first go to HACLI and see that Account(s) are genuine and stand in Finacle. He/She will verify signatures of the holder(s) on the withdrawal. Form or Account Closure Form with that available in Finacle. Once, it is confirmed from the signatures that holder is genuine, payment of interest should be made to the account holder as per process being followed for normal withdrawal. If account closure is requested, take SB10(b) form, fresh ID as well as Address Proof. After proper verification of KYC documents, Accounts(s) first to be transferred IN by using HACXFSOL. Whenever any account is closed at the office other than the office where account was opened, in any case, payment should not be made by cash and payment should either be made by crossed cheque or credit to savings account (where required KYC documents have been taken) only. If holder wants re-investment, closing proceeds should be transferred to Re-investment office account (0387) to savings account or paid back by and credit re-invested amount into newly opened account/certificate. Remaining amount can either be credited by cheque.
SB10(b) and KYC documents should be sent to CPC of the office where payment is being made. CPC will scan the document and attach the same with CIF.
6.Scenario:- When any claimant presents documents for preferring claim in respect of any MIS/SCSS /TD/RD/PPF account(s) stand at another CBS office alongwith claim application form for payment or transfer of account (RD/TD/SCSS) in the name of claimant.
Deat should be noted in the relevant field in CIF of deceased depositor. Follow the procedure laid down for settlement of deceased claim case. After sanction of claim, follow the procedure mentioned in scenario 5 above. If claimant wants to transfer RD/TD/SCSS account in his/her name, open new CIF {based on new Account Opening Form (AOF)) in his/her name (if not already exists) and attach the existing Accounts with new ClF. Name of holder can be changed through menu HAALM.
Claim Application 'Form and KYC documents of claimant or Account Opening Form (AOF) should be sent to CPC of the office where payment is being made or claim is sanctioned. CPC will scan the document and attach the same with CIF.
7. Scenario:-A Certificate holder whose certificates stand at CBS post office wants payment of matured certificates at non CBS post office.
When a certificate holder attends non-CBS post office, he/she should be asked to submit application on plain paper in duplicate requesting payment at non CBS post office and his/her contact number. He/she should be asked to submit original certificates duly signed on the back. The certificate holder should be identified with fresh KYC documents. Postmaster of the post office(Non CBS) will accept KYC documents on the application for payment under dated signatures and send original certificates and application for payment duly accepted under his dated signatures attesting holder's signature with designation stamp by service Insured Post to the Postmaster of will enter details CBS Post Office from where certificates were purchased. He of certificates and holder (including contact number) in a register to be maintained in manuscript.
When Insured is received at CBS Post Office, Postmaster will open the same and enter details of certificates and holder (including contact number) in a register to be maintained in manuscript. (CBS)Postmaster, after satisfying that Postmaster of Post office(Non CBS) from where insured was received has attested signatures of holder on the application, will transfer original certificates to the CBS counter. Further process for discharge of certificates will be followed at the CBS Post Office. A crossed Postmaster cheque for the maturity amount will be prepared in the name of holder and handed over to the Postmaster. Entry of the cheque will be made in the same register and cheque will be sent by service Insured Post to the Postmaster of the Post Office(non CBS) from where certificates were received. Insured Letter number and receipt should be entered in the register and receipt will be pasted against the entry.
On receipt of Insured letter at the Post Office(non CBS) from where certificates were sent, Postmaster will open the Insured Letter, enter Insured Letter number and cheque number as well as date in the register against the entry which was made at the time of sending the certificates. Certificate holder should be called over phone to receive the cheque. When certificate holder attends post office, cheque should be handed over to him under receipt in the register against the relevant entry.
8. Scenario:- Application for transfer of certificates sent for verification by non CBS post office and on receipt of verification, post office migrated CBS.
The Postmaster will send such requests to the divisional head who will inform the certificate holder and arrange payment from the nearby non-CBS Post Office.
9.Scenario:- Advice of Transfer(AT) issued by a non CBS HO received at CBS HO or SO.
Account Holder should be contacted and requested to provide name of any nearby non CBS Post Office for opening of account. On getting such information, account will be opened on transfer in that office.
10.Scenario:- An account holder applies for transfer of account to any other HO or SO at CBS or Non CBS Post Office.
Postmaster or Sub Postmaster of SO/HO where transfer of account is applied will go to DMCC Chennai website to see list of CBS Post Offices and confirm that post office to which transfer is applied is not a CBS post Office. If SO is completely manual and unable to see the list, it will be the duty of HO that before issue of AT, list should be consulted and if that post office is already in the list of CBS Post Offices, AT should not be issued. Account holder should be contacted and asked to submit name of any, nearby non CBS post office.
11. Scenario:- A Certificate holder of CBS Post Office, lost certificates and wants to get duplicate certificates issued.
In such cases, certificate holder can apply for issue of duplicate certificates only at the CBS post office from where, certificates were issued. Process of issue of duplicate certificates should be started and completed by that CBS post Office only.
(Procedure)
1.Move the inventory of Duplicate Certificates (if available) of same scheme to the user id from which duplicate certificate is getting printed. Otherwise, fresh certificates will be taken from the existing inventory.
2. GO to HDUDRP and provide details like account number /cif id for which certificate is getting printed.
3. HDUDRP will take the current inventory i.e either normal or duplicate certificates which is available with the user.
4. If certificates are actually printed through printer, the user is able to see DUPLICATE on the certificates. If certificates are not printed then a Rubber Stamp of "Duplicate" should be placed on the certificates where normal certificates are used.
5. After this, new certificate number will be available under the account number. Use NSCAM menu to confirm that new certificate numbers are replaced with lost certificates.
6. If the any holder/customer come with old certificates, while closure, system will not those certificates in the closure menu .
7. Old certificate number will not be reflected in the system and user can't be able to close the account.
12.Scenario:- An account holder of a CBS post offices wants to get duplicate Passbook issued.
Duplicate Passbook can be issued by any CBS Post Office after following the laid down procedure of issue of duplicate passbook.
13. Scenario:-Inter CBS Post office Transactions (INTERSOL TRANSACTIONS)
In CBS environment, transactions can be initiated in any CBS Post Office. Any depositor of Savings, RD, TD, MIS, SCSS, PPF or Certificates can initiate transaction either Financial or Non-Financial at any CBS Post Office. Transaction will appear in the Report No.19 i.e. Common Counter Wise Transactions Report Inter Branch of the office where transaction is initiated. Amount of the transaction would also appear in Consolidation of the same office. No transaction would appear in the office where account/certificate stands. Extra care should be taken at the time of such transactions. In respect of withdrawal from savings Account for more than for Rs.50,000/-, it should be allowed only if required KYC documents of the account holder (s) have been taken. In respect of accepting deposits, no extra care is required to be taken. As regards, payment of maturity value of MIS/RD/SCSS/TD/PPF/Certificates, payment should be made by crossed cheque or credit to Savings Account {where appropriate KYC documents have been taken). Non Financial transaction means modification in account or CIF. This can also be initiated at, any CBS Post Office but it should be supported by documentary proof. This document and application for modification (to be taken on A4 size paper) should be sent to concerned CPC where modification is being done for scanning and attaching to CIF. Please ensure that all Financial or Non Financial Transactions should be verified by Supervisor/SPM at the same office and same time when initiated.
14. Scenario:- A customer wants to do re-investment of matured amount in CBS post office.
In case, depositor wants re-investment from one scheme's maturity value to another scheme, total maturity value+interest should be credited/deposited under Office Account 0387 and then amount to be invested should be debited/withdrawn from this account and credited/deposited in the concerned new account. Remaining amount can be paid by cash/cheque from this account to the customer.
One Supervisor/SPM should take print out of the ledger copy of this office account by invoking HACLPOA or Office Account LOT and cross verify all debits and credits with corresponding re-investment entries in the LOTs on daily basis. Supervisor has to ensure that balance at the end of each day in this account is Zero i.e against all the credits entered for re-investment, amount should be debited from this account and concerned accounts are credited or remaining amount is paid.
SD. R.K.TANDON
GENERAL SECRETARY
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